Satyapriya Biswal
--ServiceNow Developer
- Role
- Servicenow Developer at Orange Business
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Satyapriya Biswal
Working as a ServiceNow Developer with two years of experience specializing in the ITSM module.I am passionate about leveraging the power of servicenow platform to design, develop and optimise IT service processes for organizations.Over the last two years, I have gained valuable expertise in customizing and configuring the servicenow platform to meet the specific ITSM needs of my clients.My proficiency in ServiceNow scripting languages, such as JavaScript and Glide has enabled me to create custom Business rules, Script includes, Workflows, Client scripts, UI policies, Data policies, UI actions which ensures smooth operation of critical processes.I have experience in integrating ServiceNow with external systems, enabling seamless data exchange across various platforms.I have been actively involved in implementing and enhancing incident management, problem management, change management and request management processes.I have also worked on Scheduled jobs, SLAs, email notification, workflows and flows.Recently I have worked on ServiceNow Mobile applications also.With a strong problem-solving mindset, I have a track record of identifying and resolving issues promptly, minimizing downtime and ensuring a smooth service experience for users and stakeholders.
Experience
Servicenow Developer
Jan 2024 — Present · Gurugram, IN
Education
Fm University
Bachelors Degree, Chemistry
2018 — 2021
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