Satyaprakash Mishra
Customer Support Executive @Redington Limited
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WORK HISTORY
Customer Support Executive @Redington Limited
Chennai, IN
Swift Partner Issue Resolution: Quickly identify, analyze, and resolve partner challenges, ensuring operational efficiency.CRM & SAP Expertise: Utilize CRM systems and SAP tools for tracking orders, managing partner interactions, and streamlining operations.Cross-Team Collaboration: Work closely with technical and business teams to provide effective solutions tailored to partner needs.Order Processing & Workflow Management: Ensure smooth, error-free processing of partner orders while troubleshooting related issues.Process Improvement & Optimization: Continuously assess and enhance support processes to improve efficiency and customer experience.Skills & Expertise: B2B Customer Support & Partner Success CRM & SAP for Order Tracking Order Processing & Workflow Optimization Technical Issue Resolution & Troubleshooting Business & Technical Team Coordination Process Improvement & Operational Efficiency
EDUCATION
Patna University
Bachelor of Arts - BA
Patna University
Bachelor of Arts - BA
ABOUT SATYAPRAKASH MISHRA
Proactive and results-driven B2B Customer Support Executive with expertise in swiftly resolving partner challenges through strategic coordination with technical and business teams. Skilled in CRM systems and SAP tools for order tracking, ensuring seamless operations and accurate processing. With strong product knowledge and a deep understanding of multiple processes, including order processing and troubleshooting, I optimize workflows to enhance partner satisfaction and business efficiency.\"
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