Satyam Srivastav
Sr Support Escalation Manager @ Microsoft | Customer Advocacy, Escalation Management | IIT Kanpur | Linear and Non Linear Modelling | Data Mining Tools and Techniques | AI | Applied ML | NLP | LLM
- Role
- Sr Support Escalation Manager at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Satyam Srivastav
As a Senior Support Escalation Manager at Microsoft, my role is central to fostering…
Experience
Sr Support Escalation Manager
Jan 2024 — Present · Bengaluru, IN
Education
Indian Institute of Technology, Kanpur
M.Tech, Data Science, AI, ML
The ICFAI University, Tripura
Master’s Degree, Masters in Managerment and Marketing
2018 — 2020
St. Thomas School
High School, Science, Mathematics and Social Science
1999 — 2000
IILM
B.Tech, Biotechnology
2004 — 2008
Tulsi Vidya Niketan, Varanasi
HSC, Science and Mathematics
2000 — 2002
Skills
- Management
- Requirements Analysis
- Cloud Computing
- Strategy
- Lead Generation
- Vendor Management
- Marketing
- Business Development
- Product Management
- Microsoft Office
- Sales
- Strategic Planning
- Business Strategy
- Business Analysis
- Project Management
- Pre-Sales
- Account Management
- Business Intelligence
- Solution Selling
- Customer Relationship Management (Crm)
- Enterprise Software
- Team Management
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