Satyam Sood

About Satyam Sood

Certified “Project Management Professional” with overall 17 years of experience in Program and Project management, IT Operations, Quality, IT Security, Risk and Compliance. A thorough implementer with abilities in Project management, Quality management focusing on maximizing customer satisfaction, process compliance and business value articulation; comprehensive experience in leading teams & multiple projects. Pivotal in leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets; creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members. Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management.

Experience

1. Manager Transition and Transformation

   Kyndryl

   Sep 2021 — Present · Noida, IN

   This role supports transfer of responsibility for service delivery from the customer to the delivery organization during the initial stages of the contract. Scope of responsibility for Transition Managers range from only a subset of delivery transfer to responsibility for the overall transition and/or transformation program/solution. Transition Managers are expected to know and apply standard methodologies to support the execution development and coordination of winning transition solutions and costs during all phases of transition including appropriate closure activities. Transition Managers are client-facing and have a focus on client satisfaction and the overall client relationship.

Education

• Guru Gobind Singh Indraprastha University

  Bachelor's degree

  2000 — 2004

• Symbiosis

  Post Graduation

  2004 — 2006