Satyam Patel

About Satyam Patel

Over 5 years of experience in Networking and Technical Support.• Highly skilled in network design and analysis, installation, maintenance and troubleshooting.• Experience in customer support, customer relations and working in 24x7 environment.• Experience in team leading and client call management skills to provide 100% customer satisfaction.• Experience in voice and data installation and support.• Experience in configuring gateways, routers, switches and access points.• Excellent understanding of Layer 2 Technologies.• Excellent understanding of LAN, WAN, WLAN, DHCP, TCP, UDP, IP, NAT, HTTP.• Hands on experience with Cisco, Netgear, HP, Ruckus, MikroTik, ValuePoint, Nomadix, Compex, EnGenius devices.• Strong project management skills, strategic thinker, team player, fast learner and result oriented individual with excellent communication skills.

Experience

1. IT Systems Engineer

   Axens

   Feb 2020 — Present · Houston, TX, US

Education

• University of Southern California

  Master's degree, Computer Systems Networking and Telecommunications

  2013 — 2015

• Sarvajanik College of Engineering and Technology

  Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering

  2008 — 2012

Skills

• Ccna
• Ip
• Network Design
• Java
• Routers
• Microsoft Office
• Cisco Technologies
• Customer Service
• Network Security
• Linux
• C++
• C
• Networking
• Voip
• Windows
• Wireless Networking
• Network Administration
• Powerpoint
• Microsoft Excel
• Microsoft Word
• Team Leadership
• Tcp/Ip
• Switches
• Troubleshooting
• Telecommunications