Satyam Pandey

Associate Consultant @Enable, A Fujitsu Company

Noida, IN

Developed and enhanced Toolbox application that serves as a valuable tool for construction companies to manage their daily operations. This app allows companies to perform tasks such as managing project records, handling contractor time cards and timesheets, tracking change orders, and streamlining queries through request for information (RFI) features. By utilizing the app on any mobile device, construction companies can bring automation to their work, boosting efficiency and productivity at their construction sites.• Involved in development of Visitor Management application, including landing pages, barcode scanning, induction process, tracking features, and notifications.• Configure push notifications in ServiceNow to send alerts to users for important events, improving communication and user engagement.• Develop customizations in ServiceNow, such as Client Scripts, UI Policies, Business Rules, UI Actions, and UI Pages/Macros, to meet specific business needs.• Write Script Includes and invoke them in business rules and client scripts to enable code reuse and optimize performance.• Work with core IT service management applications such as Incident, Problem, and Change Management in ServiceNow to implement and improve processes.• Create SLAs, OLAs, and generate reports in ServiceNow to monitor service performance and meet business goals.• Create Email Notifications and Scheduled Jobs in ServiceNow to automate tasks and improve user experience.• Design service portal layouts, HTML, CSS, and dynamic content to improve usability and user satisfaction.• Work on several rapid seed projects, including SharePoint Integration, Essential 8, ITAM: HAM Mobile App Capability, Survey Task Generator, Dynamic Email Branding, and Assessment Transform Map, Offboarding Dashboard.• Demonstrate expertise in GRC, Encryption Enterprise, UI Builder, and MID Server.

Amity University, Greater Noida Campus

Bachelor of Technology - BTech, Computer Science