Satyam Gupta
Infra Ops Specialist || Cisco VOIP | CUCM | CUC | Voice Gateway | CUBE | Expressway | Webex | Webex Calling | Cisco Video Conferencing | Cisco UCS | Vmware Vsphere | CIMC | Cisco Collaboration(On-Prem & Cloud )
- Role
- Infra Ops Specialist at Cognizant
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Satyam Gupta
Highly experienced Cisco Voice and VOIP infrastructure Operations Specialist with 11.5…
Experience
Infra Ops Specialist
Jan 2022 — Present · Gurugram, IN
Current Project Experience-Handling Corporate Voice Infrastructure for US based renowned consumer electronics company-Supporting Cisco Voice network infrastructure – CUCM, Cisco Unity, IM & P, Voice gateways, CUBE-configuring and managing voice routers and gateways-Troubleshoot, maintain, upgrade Cisco Voice Infrastructure (CUCM, Cisco Unity, IM & P, Voice gateways, CUBE)-Upgradation of CUC and CUCM from version 12.5 to 15SU1-Cisco Cluster – Movement of whole EMEA into single cluster of Cisco for enterprise telephony on SIP including designing of cluster. Removing dependency of local hardware- Collaborating with Cisco TAC & BU in order to raise and resolve bugs as and when encountered-Centralized SIP – Migrating all branch sites from PSTN to SIP for Centralized call flow-Implementing Webex Cloud calling solution through local gateways(vCUBE)-Management and troubleshooting of Webex Room devices such as Webex Room Kit Mini, Room Kit Pro, Room Kit, Webex Room Kit EQ, Room Bar Pro, Codec Pro, Board Pro 75 etc.Previous Project Experience-Worked as Webex SME for US based Insurance client.Worked on Cisco WebEx & Related Solutions with Cloud & Hosted technologies, Cisco WebEx -audio & video conferencing issues.Migrating from On Prem to Cisco WebEx Calling.Deployed Cisco WebEx Cloud-Connected UC on control hub for client.Management, and troubleshooting related to Cisco Webex Hardware including WebEx Room Kits, WebEx Boards and Devices.Deployment of Cisco WebEx Video Mesh Nodes and enabled them on control hub.Installation, manage and troubleshoot Cisco AD DirSync.Upgrading Cisco Unified Call manager from 11.5 to 12.5.Certificate management for Cisco WebEx solution, Video Mesh, CUCM, Expressways.Installation, configuration and management of Cisco Expressway Core Appliances,Resolve issues and monitor WebEx performance on WebEx Analytics.Working with Cisco TAC for open issues and resolving same.
Education
Uttar Pradesh Technical University
Bachelor's Degree
2008 — 2012
G.I.C. banda
Intermediate
2006 — 2007
Skills
- Polycom Video Conferencing
- H.264
- Ccna
- Voice Over Ip (Voip)
- Voip Protocols Sip
- Multiprotocol Label Switching (Mpls)
- H.323
- Ras
- Cisco Voip
- Video Conferencing
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