Satyam Chauhan
Technical Support / Desktop Support / Azure / MS / Entra ID / ITSM / ServiceNow / Azure / Entra ID
- Role
- Technical Support Engineer at Team Computers
- Location
- Ludhiana, PB, IN
- LinkedIn followers
- 500 followers
About Satyam Chauhan
Results-driven Technical Support Engineer with extensive experience providing comprehensive IT support in high-availability enterprise environments, including investment banking. Proven expertise in hardware and software troubleshooting, IT asset management, and incident resolution via ServiceNow. Adept at maintaining operational continuity, adhering to strict SLAs, and leveraging cloud infrastructure to optimize team efficiency and deliver exceptional end-user support.
Experience
Technical Support Engineer
Oct 2024 — Present
Provided Technical IT support for investment banking operations, successfully maintaining 100% operational continuity andguaranteed uptime for critical systems.Managed the IT incident lifecycle and comprehensive IT Asset Management (ITAM) processes using ServiceNow, successfullyt SLAs.resolving 95% of incidents within stricTroubleshot and resolved complex hardware, software, and network issues for corporate users, reducing hardware issueresolution time by 40% in a high-security financial environment.
Education
MANGALAYATAN UNIVERSITY (Official)
Master of Computer Applications - MCA, Computer/Information Technology Administration and Management
Punjab School Education Board (PSEB)
Panjab University, Bcom
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.