Satyajeet Pandey

About Satyajeet Pandey

Deputy Manager at Vodafone Shared Services India with B-Tech in Electronics & Telecommunication having 8+ years of enriched experience in Telecom domain operations (Revenue Assurance,FMS,Telecom Disputes Settlement & Telecom Billing)+ IT Data Analytics )).• Excellent Client Interaction and Client Handling• Superior analytical, critical thinking & decision-making skills• Effective team management technique• Stress and Time Management• Hands on experience with excel, SQL Unix & Big Data Hadoop• Quick Learner and willing to accept challenge.Revenue Assurance-• Control and monitor traffic of inbound and outbound roamers and establish reconciliations with different data sources.• Establish reconciliations of roaming invoices (payable and receivable) with our data and those of our Roaming Partners.• Analyze and control roaming traffic to avoid problems of overcharging /undercharging.• Establish non-technical reconciliations such as audits tariff tables, activity analysis, analysis of ARPU, reconciliations interconnections chain analysis billing• Control the output data• Establish rules of analysis, consolidate reporting, working with IT and other technical departments to determine appropriate solutions• Follow the evolution of solutions proposed/decided by the RA to ensure that they are implemented in time.Specialist Fraud ManagementMonitor and control fraud schemes, internal and external processes and procedures to ensure that all the expected products and services to customers and third parties incomes are charged, collected and recorded in a complete, accurate (reliable) and efficientlyOptimal use of the tools available to create analyze and process alarms / reports to detect fraud types below;Roaming fraud, SIM BOX Fraud, Data Fraud, IRSF Fraud, technical issues, high roaming usage, Violation of authorized services, mismatches information reported on the various systemsReport and track incidents and alarms with the entities responsible to resolutionReporter and quantify losses due to fraud.

Experience

1. Senior Billing Analyst

   CSG

   Jan 2019 — Present · IN

Education

• KiiT University

  KIIT UNIVERSITY BHUBANESWAR

Skills

• Revenue Assurance
• Electronics
• Cdrs
• Hsdpa
• Product Validation
• Lte
• Cdrs Charging Validation
• Billing Process
• Gprs
• 3g(Umts)
• Umts(3g)
• Short Codes Validation
• Revenue Analysis
• Unix
• Rulemaking
• Hur
• Roaming
• Team Management
• Sql
• Linux
• Ss7
• Smsc
• Telecommunications
• Project Management
• Nrt and Tap Cdr Validation
• 4g(Lte)
• Requirements Analysis
• In Charging for Prepaid
• Sql 11g
• Windows
• Ra and Telecom Fraud.
• Gsm
• Operating Systems
• New Product Implementations
• Microsoft Office
• User Acceptance Testing