Satya Prakash Mohapatra
Student at GIET UNIVERSITY
- Role
- Intern at Ceasefire Industries Pvt Ltd.
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Satya Prakash Mohapatra
I am a passionate Full Stack Developer who loves bridging the gap between complex backend…
Experience
Intern
Nov 2024 — Present · Bengaluru, IN
Utilized Python and SQL to analyze operational data from the Service Management Platform (SMP), identifying patterns thatled to a 15% reduction in the time to resolve customer complaints.• Utilized Python and SQL to analyze operational data from the Service Management Platform (SMP), identifying patterns thatled to a 15% reduction in customer complaint resolution time.• Collaborated with cross-functional teams to streamline CRM processes, resulting in a 25% increase in first-time resolutionrates.• Collaborated with cross-functional teams to streamline CRM processes, resulting in a 25% increase in first-time resolutionrates.
Education
DAV PUBLIC SCHOOL ROURKELA
Matriculation
SK Dav Govt polytechnic college, rourkela
Diploma, Information Technology
GIET University Gunupur
Bachelor of Technology - BTech, Computer Science
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