Satya Narayan Mishra

About Satya Narayan Mishra

A PMP, CSM & SSBB certified professional with 25+ years of diversified experience across Project and team management, cross-functional and multi locational program management, Chief of Staff/ PMO, Process improvement, Quality improvement, driving organization wide transformation initiatives, fulfilment & competency development, New COE setup, driving special initiatives like cost optimization and margin improvement. Key differentiators/ Value additions/ Accomplishments: • Nominated by Chairman’s office to (YuWaah) UNICEF for supporting apprenticeship promotion drive in India • Led a collaborative effort to publish a paper on “Apprenticeship” • Led 18+ cross-functional improvement projects, saving $3 MN+ • Led the effort to conceptualize, develop and implement 4 transformation projects (Early Warning System for Escalation management, Global skill database for optimized deployment, Experience hub for knowledge and experience sharing, Asset Management System) to improve organizational effectiveness and efficiency • Re-deployed 1700+ resources annually after skilling intervention • Collaborated with multiple functions to fulfil 2K+ positions yearly • Generated 40K+ hours of gain through RPA annually • Managed up to 300 people as a project/ program manager • Turned around 3 critical crises • Developed a culture of innovation & Continuous improvement-oriented mindset • Mentored senior women leaders through DIEL program • Published internal paper on “Advanced Production Methodology “for utilities mapping project • Developed multiple Workflow Management Systems • Part of CII-Telangana Digital transformation panel in 2018-20

Experience

1. Director- Resource Fulfilment & Competency Development

   Cyient

   Oct 2022 — Present · Hyderabad, IN

   Reporting to: SVP & Global Delivery headPurpose of the role: Responsible for resource fulfilment & competency development of a service line with associates across Geography• Governance of Work Force Management process & conflict resolution including policy and guidelines• Facilitate and enable resource fulfilment in multiple service areas• SPOC for moderating the resource need between delivery & TA• Validate resource demand from business w.r.t to guardrails• Collaborate with service area leaders and functional leaders (HR, TA, PMO, Procurement etc.) to forecast, plan and manage the human resource demand & supply• Continuous optimization of bench through skilling interventions followed by deployment subject to business need• Support in identification of training/certification needs and enabling training/certification for service line team in collaboration with delivery leaders, L&D and external partners• Manage content development and learning operations for service line staffs to improve fungibility across business• Identify and implement process & system improvements• Manage dashboard for skills, internal re-deployment & fulfilment• Support the Service line head with insights and decision making• Drive special initiatives (e.g. future skilling in collaboration with NASSCOM, Hire-Train & Deploy model with vendors etc.)

Education

• Sikkim Manipal University

  Master of Business Administration (MBA), Business Administration and Management, General, A

  2006 — 2008

• Indian Institute of Management, Calcutta

  Executive Program Batch 12, Leadership & Management

  2019 — 2020

• Institution of Mechanical Engineers

  Diploma in Engineering, Mechanical, B

  1994 — 1997

• Board of Secondary Education, Odisha

  10th (High School), Science, Mathematics and literature, A

  1990 — 1992

• Council of Higher Secondary Education, Odisha

  Intermediate(10+2), Science

  1992 — 1994