Satya Brata Dutta
Head Training, Development & Sales Support @Mmi Softwares Pvt. Ltd
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WORK HISTORY
Head Training, Development & Sales Support @Mmi Softwares Pvt. Ltd
Providing troubleshooting assistance to customers Facilitating with data and guiding the sales team Developing and monitoring performance indicators Managing sales tracking tools Maintaining a record of sales trends Understanding of deep sales principles and customer service practices Having hands-on experience with ERP and CRM systems Having knowledge of services provided by the organization and seamless speaking skills Facilitating sales presentations, making contact with potential clients, helping with contract negotiations, and speaking at training sessions for new employees Providing information about product features, benefits, and cost to potential customers via email, online chat, and phone. Facilitating support for sales representatives by scheduling meetings, giving presentations, and preparing materials for promotions. Following up on all sales leads, including those generated by other departments. Providing training on how to use our products to new customers. Helping existing customers troubleshoot problems with our products. Inputting data into our CRM system
EDUCATION
Jawahar Lal Nehru College Ranchi University
Bachelor's degree
SKILLS
ABOUT SATYA BRATA DUTTA
A dynamic, result driven professional with over 13+ years of rich & extensive…
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