Satya Brata Dutta
All About Software! Knowledge Transfer & Training, Business and Industry Knowledge, Capacity building & Team Development, Negotiating & Networking, Stress Tolerance/Flexibility
- Role
- Head Training, Development & Sales Support at Mmi Softwares Pvt. Ltd
- Location
- Mathura, UP, IN
- LinkedIn followers
- 500 followers
About Satya Brata Dutta
A dynamic, result driven professional with over 13+ years of rich & extensive…
Experience
Head Training, Development & Sales Support
May 2022 — Present
Providing troubleshooting assistance to customers Facilitating with data and guiding the sales team Developing and monitoring performance indicators Managing sales tracking tools Maintaining a record of sales trends Understanding of deep sales principles and customer service practices Having hands-on experience with ERP and CRM systems Having knowledge of services provided by the organization and seamless speaking skills Facilitating sales presentations, making contact with potential clients, helping with contract negotiations, and speaking at training sessions for new employees Providing information about product features, benefits, and cost to potential customers via email, online chat, and phone. Facilitating support for sales representatives by scheduling meetings, giving presentations, and preparing materials for promotions. Following up on all sales leads, including those generated by other departments. Providing training on how to use our products to new customers. Helping existing customers troubleshoot problems with our products. Inputting data into our CRM system
Education
Jawahar Lal Nehru College Ranchi University
Bachelor's degree
1995 — 1998
Skills
- E-Learning
- Business Development
- Leadership
- Training
- Innovation
- Marketing
- Staff Development
- Initiator
- Business Intelligence
- Teaching
- Entrepreneurship
- Soft Skills
- Team Management
- Team Building
- Management
- Educational Leadership
- Curriculum Design
- Leadership Development
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