Satya Bhavani
Quality analyst at Amazon
- Role
- Advocacy Operations at Amazon
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Satya Bhavani
Subject matter expert+*Handling of large scale events where customers are affected…
Experience
Advocacy Operations
Oct 2023 — Present · Hyderabad, IN
Handling of large scale events where customers are affected.* Maintaining Service Level Agreement (SLA).* Have to ensure the Customers experience is not Hampered.* Identifying the gap\'s in SOP\'s and providing with the appropriate solutions.* Managing team and to ensure to reach the productivity and Quality goals.* Working with legal,PR and Last mile to provide better customer Experience.* Working in a team which has the global stakeholders.Handling of payments and Fraud investigation
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