Satvindersingh Ahluwalia
Director - CX | Business Transformation | Ops Excellence | Ex Simplilearn, HERE, Accenture | AI-Driven Process Leader
- Role
- Director of Customer Success at Springpeople
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Satvindersingh Ahluwalia
I am a Strategic Operations & Transformation Leader with extensive experience in architecting end-to-end operating models and establishing new business units across diverse sectors such as healthcare, automotive, and ed-tech. My expertise lies in building data-driven, execution-focused operating systems that enhance predictability and transparency within organizations. I have a proven track record of driving technology enablement and process optimization, ensuring that teams can achieve higher operational throughput and faster go-lives.Throughout my career, I have successfully transformed ambiguous mandates into clear execution plans, orchestrating multi-team programs that mitigate operational risks and secure business continuity. With a strong command over growth strategy and revenue enablement, I have consistently contributed to top-line scale and commercial performance. My leadership style emphasizes building high-performing teams through capability uplift and a coaching-driven approach, ensuring that enterprise strategies translate into measurable business outcomes.
Experience
Director of Customer Success
Feb 2026 — Present
Education
The ICFAI University, Dehradun
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
2007 — 2009
Skills
- Six Sigma
- Project Management
- Market Analysis
- Microsoft Office
- Competitive Analysis
- Business Development
- Marketing Strategy
- Project Planning
- Process Improvement
- Leadership
- Customer Service
- Sourcing
- Recruiting
- Business Strategy
- Team Leadership
- Customer Relationship Management (Crm)
- Team Building
- Management
- Market Research
- Technical Recruiting
- Team Management
- Performance Management
- Business Process Improvement
- Analysis
- New Business Development
- Operations Management
- Employee Relations
- Strategic Planning
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