Satnam Bharj

Technology Strategy & Transformation Manager @KPMG UK

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2021 — Present

Technology Strategy & Transformation Manager @KPMG UK

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Manchester, GB

Supporting a range of clients across different sectors with IT strategy and transformation programmes, focusing on improving service maturity, aligning technology with business goals and identifying opportunities for change. • Delivered technology assessments to help clients understand their current-state systems, business processes and architecture. Worked collaboratively to shape future-state designs and recommend practical roadmaps to reach their strategic outcomes. • Contributed to bid work and proposals in response to client RFPs, helping shape messaging and structure for new business opportunities. • Provided business analysis support for a major enterprise application development project, including requirements gathering, stakeholder engagement and process mapping. • Actively involved in internal capability development, including proposition design for enterprise applications (with a focus on RPA and chatbots), configuration for the Technology Strategy Team SharePoint and updates to internal maturity and induction tools. • Member of the Manchester office social committee, organising team events and fundraising activities for KPMG’s UK charity partner.

EDUCATION

2005 — 2008

Aston University

Computing for Business

SKILLS

Web DevelopmentTechnical SupportBusiness AnalysisConsultingFoundation Certificate in IT Service ManagementFinancial ReportingThird Party Vendor ManagementHtmlFinancial AnalysisSupplier ManagementPcVirtual AssistanceWindowsCustomer RelationsOpentext Vendor Invoice Managament (Vim)OutsourcingTestingSap SrmIT Service ManagementSapClient RelationsChange ManagementContract ManagementProject DeliveryUmlDesktop SupportTender PreparationRequirements AnalysisRequirements GatheringGoogle SheetsCustomer ServiceRemote AssistanceTeam LeadershipVlookupInvoicingItilSap ErpTender ResponseMicrosoft ExcelBusiness Process

ABOUT SATNAM BHARJ

With over 15 years of experience in technology service delivery, strategy and transformation, I’m passionate about helping organisations improve service quality and productivity through the smart use of technology. I focus on making services more efficient, cost-effective and customer-focused, with a strong emphasis on practical outcomes. I thrive in roles with direct stakeholder engagement and have worked with a wide range of stakeholders, including CEOs, CFOs and Directors, across both public and private sector settings.

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Satnam Bharj — Technology Strategy & Transformation Manager at KPMG UK in Manchester, GB | Unifers