Satnam Singh Dharwal

Driving Digital Transformation with Innovative CPaaS and SaaS Solutions | Elevate Your Customer Engagement

Role
Lead Solutions Engineer at Salesforce
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Satnam Singh Dharwal

Strategic IT Professional Specializing in Customer Engagement Solutions With a proven track record of delivering innovative customer engagement solutions, Satnam is a results-driven professional dedicated to driving business success through technology. His expertise lies in gathering and analyzing customer requirements, developing tailored strategies, and implementing cutting-edge solutions to meet and exceed client expectations.with more than 12 years of experience in the industry, Satnam knows how to leverage the capability of communication channels for various touch points during the customer journey from Lead to Customer, The communication sent at the right time on customer preferred channel bet it Marketing or event based communication makes interactions more real and meaningful.#WhatsApp #SMS #Email #voice #chatbot 🤖#Campaigns #Journey builder

Experience

  1. Lead Solutions Engineer

    Salesforce

    Oct 2025 — Present · Gurugram, IN

Education

  • Dav Public School , Pushpanjali Enclave Delhi

    High School

    2001 — 2007

  • Punjab Technical University, Jalandhar

    B.Tech, Electronics & Communication Engg.

    2007 — 2011

  • Dav Public School , Pushpanjali Enclave Delhi

    High School

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Satnam Singh Dharwal — Lead Solutions Engineer at Salesforce in Gurugram, HR, IN | Unifers