Satnam Singh

About Satnam Singh

I am experienced in the backend coordination part, looking to advance my career in managing and coordinating operations for start-ups and internet/media companies- Organized and Self-motivated person with work experience in Social Media, Content Moderation/Analyst, Trust and Safety, and Backend Operations- Adept at quickly implementing effective solutions with creativity and impeccable skills while acting and organizing several theater events on the college stage.

Experience

1. Operations Associate

   Alight Solutions

   Sep 2024 — Present · Gurugram, IN

   Here, my work responsibilities are:)- Set up new claims for Employee\'s leave based on the injury report.)- Update emails and attach documents like Medical, Form 7, FAF, Form 8, HOIR, TMDA, and Invoices in the tool under the Employee\'s case ID.)- Create tasks for case manager according to requirements.)- Assign a Case manager for Self-service intake and mark emails to the Employee\'s HR and supervisor.)- Several clients, including Menzies Aviation, Whole Foods (owned by Amazon), Unifirst, Winners Merchants International, HomeSense, and Marshalls Stores in Canada (subsidiaries of The TJX Companies, Inc.), Bank of Montreal(BMO), SE Health, AON Canada, VHA HealthCare, and FedEx.)- Tools I worked on included Absence Connect, Cority Tool for the TJX client, Ewat, WinSCP, and Outlook for other LVS mailboxes.

Education

• Urdu Academy

  Certificate Course

  2017 — 2018

• Delhi University

  Master of Arts - MA

  2018 — 2020

• University of Delhi (DU)

  Bachelor of Arts - BA

  2015 — 2018