Satnam Arora
Associate Director Maritime Techops (Rvs) @S&P Global
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WORK HISTORY
Associate Director Maritime Techops (Rvs) @S&P Global
EDUCATION
University of Lucknow
Bachelor of Science (B.Sc.), Mathematics, Electronics & Physics
Colvin Taluqdars College, Lucknow
Higher Secondary & Senior Secondary
Indian Institute of Technology, Kanpur
Master of Science (M.Sc.), Mathematics
SKILLS
ABOUT SATNAM ARORA
Professional ProfileA highly self-motivated and positive professional with 25+ years of diversified & strong experience in the I.T. industry, and over 10 years in the payments cards & banking and financial services industries, specializing in leading and managing Application Support teams for various mission critical systems within US, UK & India. Specializing in client service delivery and the management of software development lifecycle. Effectively combines strong business acumen with extensive technical I.T. knowledge, utilized to deliver expert consultancy and to develop effective solutions to ensure optimum availability of real-time systems. A motivational and inspirational leader of multi-skilled teams who thrives in highly pressurized and challenging working environments.Specialties:ITIL V3 2011 Service Management Foundation Certified; Incident, Problem, Change management and Continuous Service ImprovementPRINCE2 Foundation Certified; Project Management of Application Management & ADM ProjectsPayments experience; Visa, ISO messagingInformation Services, Banking & Financial Services experience; Retail Banking, Tele Banking, ATM etc.Telecommunication & Transportation experience; Worked for British Telecom (BT) and P & ONL LondonMotivating, leading and managing teamsInternational team management Software development lifecyclesStrong technical knowledge and experience of Ab-Initio Co>Op System, GDE, EME and UNIX OS fundamentals with shell scripting.Cloud Technologies - AWS Cloud Native & Hybrid. AWS Architecture & Technical Essentials with Practitioner ExpertiseTechnical Skills Summary:ETL Tools; A>I Co>Op 2.15/2.14/2.13/2.11Ab-Initio GDE: 1.15/1.14/1.13/1.11Version Control Tools: A>I EME, IBM Rational ClearCase & ClearQuest, Git, GitHubITIL Processes Mgmt Tools: ServiceNow (SNOW), Remedy v6 & v7, Clarity, CA SDMQuery Tools: SQL Plus, TOAD, SQL Navigator, Assistant, SQL *Loader DBMS: C-Tree, Oracle 7.3.2, 8,8i, MS SQL 6.5/7.0Languages: Windows PowerShell, FORTRAN 90, Pro *C, SQL, PL/SQL, Linux/Unix Shell ScriptingGUI: SQL Forms 4.5, Developer 2K, Designer 6i, TivoliMiddleware: Apache, JBoss, Cold Fusion, TomcatScheduling Tools: Ctrl-M, UNIX CrontabTesting: HP QC, Mercury Test DirectorFile Transfer Tools: Connect Direct, XFB, Fortra\'s FTP GoAnywhere MFTAPM Tool: AppDynamicsLoad Balancers: Big-IP F5, AVI LBsAmazon Web Services (AWS): Technical & Practitioner Essentials Knowledge, AWS Architecture & Practitioner Knowledge & ExperienceCI/CD Pipelines Activities: Git, GitHubCloud Baseline Engineering: Terraform
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