Satish Shivashankarappa
Driving excellence in IT Operations, Service Delivery & Project Management | Information Security, Data Protection & Governance | Leading and empowering teams to deliver seamless technology solutions
- Role
- Assistant Director at EY
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Satish Shivashankarappa
Results-driven IT infrastructure leader with over 16 years of global experience in IT Project Management, IT Operations & Service Delivery, IT Cyber Security, Data Protection & Risk Governance. Known for partnering effectively with executive leadership and stakeholders to drive strategic outcomes, deliver operational excellence, and elevate customer satisfaction across complex, enterprise-scale IT environments.Proven track record of leading high-performing global teams (onsite & offshore), managing multi-million-dollar projects, and executing IT transformation initiatives. Adept at enhancing service reliability, optimizing performance, and driving client satisfaction through innovation and strategic leadership.Passionate about mentoring future leaders, championing diversity and inclusion, and driving continuous process improvements to enable superior business outcomes.Develop and execute strategic frameworks that align advanced technologies with core business objectives. Proven ability to ensure robust data protection, maintain regulatory compliance, and optimize IT operations in dynamic, high-stakes environments.Expertise includes:• Global IT Infrastructure Operations• Service Delivery Management (ITIL)• Critical Account Management• Business Process Improvement & Quality Assurance• Information Security, Data Protection & Risk Governance• Stakeholder, Vendor & Customer relationship management Certifications: PMP, ITIL, CSM, AWS
Experience
Assistant Director
Jun 2022 — Present
Education
Bachelor Of Engineering
BE - VTU, TELECOMMUNICATIONS
2005 — 2009
Vijaya Composite Pre University College
PUC, PCMB
2003 — 2005
University of Mysore
Master of Business Administration (MBA), Marketing
2011 — 2013
Skills
- Managed Services
- Problem Management
- Virtualization
- Service Delivery
- Management
- Windows Server 2008
- Pre-Sales
- Resource Management
- Itil Certified
- Incident Management
- Vendor Management
- Vmware
- Project Management
- Windows Server
- Ccna
- Cloud Computing
- Team Management
- Remote Infrastructure Management
- Storage Solutions
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