Satish Kumar Chaturvedi
IT Infrastructure & Messaging Specialist | Office 365 | Microsoft Exchange | Hybrid Migrations | Azure AD | PowerShell Automation | Security & Compliance (Proofpoint, EOP, Sentinel)
- Role
- Information Technology Manager at Capgemini
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Satish Kumar Chaturvedi
With over 15 years of hands-on experience in IT infrastructure, messaging systems, and…
Experience
Information Technology Manager
Apr 2021 — Present · Noida, IN
As a core member of the enterprise messaging team, I led and supported the administration, optimization, and migration of large-scale Microsoft Exchange and Office 365 environments, serving over users globally. Key accomplishments include: Hybrid Environment Management:Managed and optimized a hybrid Microsoft Exchange 2016 and Office 365 setup for users, ensuring high availability, seamless mail flow, and system reliability. Large-Scale Mailbox Migrations:Led the migration of mailboxes from Exchange 2013 to Office 365 with zero data loss and minimal downtime through phased execution and PowerShell automation. Tenant-to-Tenant Migration Post-Merger:Executed a smooth tenant-to-tenant migration for users following a merger, leveraging staged migration strategies, validation scripting, and live monitoring tools. Issue Resolution & SLA Adherence:Resolved 95%+ of escalated incidents across Exchange Online, Teams, and Office 365 while maintaining SLA compliance and following ITIL best practices. Automation & Proactive Monitoring:Implemented automation for user provisioning and incident management using PowerShell and Exchange health monitoring, reducing downtime by 30%. Security & Compliance Oversight:Configured Microsoft Sentinel, Exchange Online Protection (EOP), and Proofpoint for advanced email threat protection and centralized SIEM visibility. Investigated and enforced data policies via Microsoft Compliance Center to ensure GDPR alignment. Process Optimization & Cost Savings:Decommissioned legacy infrastructure and implemented Service Improvement Plans, achieving a 15% cost reduction and enhancing operational efficiency. Knowledge Sharing & Onboarding:Authored technical documentation and led onboarding sessions, reducing training time by 20% and boosting team self-sufficiency.
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