Satish Gunjal

About Satish Gunjal

Driven by a deep passion for transformative AI solutions, I am a seasoned AI leader leveraging extensive experience in Generative AI and Machine Learning to architect innovative strategies and technologies that propel businesses into the future. With 17+ years in data science, multi-domain analytics, and data product development, I stand at the forefront of AI innovation, dedicated to mentoring, strategizing, and leading teams towards groundbreaking achievements in the AI realm. Current Role: As the Generative AI and Innovation Lead for the Retail practice at Accenture, I guide a talented team of over 30 professionals in the ai.Retail practice. Our mission transcends beyond developing cutting-edge AI solutions; we\'re reshaping retail experiences and driving significant business growth through strategic AI applications. My role involves- Spearheading GenAI initiatives, transforming client concepts into real-world AI applications and enhancing customer experiences- Playing a pivotal role in business development and proposal preparation for top-tier global clients- Fostering a culture of continuous learning, mentoring team members in LLM models, prompt engineering, and GenAI best practices. Expertise: I specialize in the development and deployment of Generative AI agents aimed at automating complex business processes and streamlining operations with minimal human intervention. My proficiency includes- Fine-tuning Large Language Models for diverse applications like text summarization, sentiment analysis, and automated content generation- Building scalable, reliable pipelines for generative and retrieval-based NLP tasks- Establishing and managing new data science and software engineering teams, overseeing large-scale AI/ML projects- A robust background in NLP, ML/DL, and Python programming, combined with an unwavering passion for innovation and problem-solving. Notable Achievements- Developed and delivered a GenAI-powered Conversational Commerce solution, currently under patent consideration- Innovated a strategic approach to prompt engineering, significantly enhancing result accuracy- Authored a Python library tailored for Large Language Models to optimize costs and performance- Initiated and grew the AI/ML practice within my organization, educating teams across multiple platforms and tools- Engineered advanced AI capabilities in OneSys Mini CRM and designed wearable recording devices and UPS for IoT products- Secured selection in the prestigious Microsoft BizSpark startup program.

Experience

1. Global Ai Agents Engg Lead

   Accenture

   May 2025 — Present · Seattle, WA, US

Education

• Duke University

  AI Product Management Specialization

  2022 — 2023

• Savitribai Phule Pune University

  Bachelor of Engineering - BE

  2002 — 2006

• Gies College of Business - University of Illinois Urbana-Champaign

  Master of Business Administration - MBA

  2022 — 2024

• University of Pennsylvania

  Omnichannel Retail Strategy Specialization

  2021 — 2021

Skills

• Visual Studio
• Cti
• Management
• Telephony
• Sql
• Sip
• Asp.net Ajax
• Cisco Technologies
• Integration
• Ivr
• Aspect
• Software Development
• Ccxml
• Solution Architecture
• Eclipse
• Service Delivery
• Mobile Applications
• Oracle Sql
• Asp.net
• Avaya
• Core Java
• Avaya Technologies
• C#
• Crystal Reports
• Project Management
• Requirements Gathering
• Voip
• Requirements Analysis
• Telecommunications
• Cisco
• Vxml