Satish Divakaran
Director, Software Engineering at MetLife
- Role
- Director Software Engineering at MetLife
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Satish Divakaran
Deliver business value using Agile Delivery Model (ADM) and Waterfall through…
Experience
Director Software Engineering
Nov 2017 — Present
Managed vendors, SoW, selection of vendor resources and budgets ($6M+).• Directed 14-member onsite / offshore delivery team (UI-UX, Developers, Testers, DevOps) to deliver Agent Web Portal for Agents in Mexico using Cloud technologies; first set using Agile Delivery Model (SAFe).o Rolled out 8 releases to 3K+ agents, increasing NPS by 20 points in 3 years.o Partnered with business / tech stakeholders on solution capabilities, aligning solutions with roadmaps.o Conducted / led Agile ceremonies of ART (4 teams) including Planning Increment (PI) planning, Retrospectives, Solution Demos, Coach Sync, dependency management, backlog management etc, enabling successful transformation from waterfall to ADM.• Delivered next generation cloud-based (PaaS) Life Insurance Sales app for agents in Australia and Dubai, leading 20-member onsite / offshore delivery team (SA, Developer, Tester); sales growth 30%+ in 2 years.• Delivered cloud based (PaaS) Life Insurance Self-Servicing app for customers in Dubai leading 15-member onsite / offshore delivery team (SA, Developer, Tester); customer adoption increased by 30%+ in 2 years.• Projects based on Azure Cloud (PaaS) using microservices (Groovy), MongoDB / Cosmos DB, REST APIs, Node.JS based UI, containerized solutions (Docker, Azure), Azure DevOps, JIRA; first PaaS application.
Education
University of Saint Thomas
MS
University of Kerala (College of Engineering, Trivandrum)
Bachelor's degree
Skills
- Business Intelligence
- Onshore/Offshore Delivery
- Software Testing
- Agile Methodologies
- Visio
- Management
- Agile Project Management
- Project Management
- Service Delivery
- Agile & Waterfall Methodologies
- Business Analysis
- Consulting
- Software Documentation
- Sdlc
- Agile Application Development
- Software Estimation
- Software Design
- Process Improvement
- Program Management
- Relational Databases
- Account Management
- Enterprise Architecture
- Application Deveopment
- Requirements Analysis
- Software Development
- Requirements Gathering
- Software Program Management
- Data Warehousing
- Vendor Management
- Systems Analysis
- Web Application Development
- Business Process Improvement
- IT Strategy
- Software Quality Assurance
- Cross-Functional Team Leadership
- Pmp
- Waterfall Project Management
- Software Project Management
- Object Oriented Modeling
- Application Architecture
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