Satish Chandran
Leader, Customer Experience (CX) | Network Security | Cisco Managed Services | Command Center Ops
- Role
- Leader, Customer Delivery, Cisco -cx Security Tac at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Satish Chandran
Technical and Business professional with 19+ years of experience in ITeS industry, with proven track record of Customer Support, SaaS, TAC, building Influencer & Advocacy programs, Online Community Content Strategy, SME engagement and live tech events to drive business results. Currently with Cisco as ‘Leader - Customer Experience’ managing Command Center Operations, Process Governance, Infra and Vulnerability management for Cloud Managed Services (CMS) Platform supporting 100+ Customers.
Experience
Leader, Customer Delivery, Cisco -cx Security Tac
Jan 2023 — Present · Bengaluru, IN
Education
Indian Institute of Management, Calcutta
Executive Program in Global Business Management
2014 — 2015
Kendriya Vidyalaya
High School
Doctor Babasaheb Ambedkar Marathwada University
Bachelor’s Degree, Electrical and Electronics Engineering
Nagpur University
Electrical and Electronics Engineering
Skills
- E-Commerce
- Knowledge Management
- Jive Sbs
- Microsoft Office
- Community Management
- Incident Management
- Prince2
- Internet Protocol Suite (Tcp/Ip)
- Program Management
- Crm
- Itil
- Community Engagement
- Routing
- Itil Certified
- Ccna
- Operations Management
- Live Events
- Hosting Events
- Customer Satisfaction
- Tcp/Ip
- Customer Service
- Technical Support
- Teamwork
- Team Management
- Community Support
- Yoga
- Management
- Team Building
- Webcasting
- Web Content Creation
- Networking
- Collaboration Tools
- Online Help Development
- Social Media Outreach
- Cisco Systems Products
- Prince Practitioner
- Change Management
- Switches
- Smb Sales
- Wiki Development
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