Satish Chandra

Senior Customer Support Officer at FiveS Digital

Role: Quality Analyst at FiveS Digital
Location: Jamshedpur, IN
LinkedIn followers: 500 followers

About Satish Chandra

Experienced Senior Electrical Engineer with a demonstrated history of working in the mining & metals industry. Skilled in Manufacturing, Engineering, Project Engineering, Commissioning, and Project Planning. Worked as an Network engineer. Then worked as Customer support role. Multiple experiences with Multiple talent.

Experience

Quality Analyst
FiveS Digital
Sep 2019 — Present · Jamshedpur, IN
Worked for Cogoport, Meesho,Nykaa,Flipkart,Swiggy and Eureka Forbes

Education

College of Engineering Bhubaneswar - India
Bachelor of Technology - BTech
2006 — 2010
Indo Danish Tool Room
Advance diploma in machine maintenance and automation
Netaji subhas public school
Intermediate
2002 — 2004
Dayanand public school
Matriculation
2001 — 2002

Contact information

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Work email
•••••@fivesdigital.com
Personal email
•••••@•••••.com
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Current company

FiveS Digital

IT Services and IT Consulting · 1.6K employees · Founded 2009 · Udaipur, Rajasthan, India

FiveS Digital is a technology-led Business Process Management organization with a meaningful customer and community-centric approach. Our core business revolves around Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/ NLP. Going strong for 15 years now, we are making our presence felt in 9 locations across India. Our BPM delivery center in Navi Mumbai is India’s first diverse and inclusive BPM workspace. We speak and process 13+ languages and are a 3500+ family, growing each day. We are certified as a women-owned, diversity unit by WeConnect International, USA. As we grow exponentially, we have ensured that our commitment to diversity, equity, and inclusivity remains undiluted. Key verticals: Customer experience (CX): With the perfect blend of technology and humans-in-the-loop, we enable businesses to optimize the cost-to-serve a customer and improve customer experience (cx) at all touchpoints. We primarily focus on e-commerce/retail, healthcare, and insur/fintech verticals. Digital transformation: With the RPA/IPA-led automation practices, we have created a team of RPA developers, solving various business use cases and problems for our customers and saving millions of dollars. For digital transformation solutions, our focus is on retail, healthcare and BFSI businesses. Computer vision, ML, NLP: The fastest growing vertical that we have is data labelling and annotation, wherein we are helping businesses in the internet, automobile, e-commerce/retail, healthcare, safety and logistics businesses solve complex problems by building robust ML models through our data annotation, labelling, content localisation and moderation capabilities. Key Services: - Customer Experience (CX) management - RPA/IPA led digital transformation - Data Annotation - Chatbot - Contact Center - BPO - CRM - QMS - Data preparation

fivesdigital.com

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About Satish Chandra

Experience

Quality Analyst

Education

College of Engineering Bhubaneswar - India

Indo Danish Tool Room

Netaji subhas public school

Dayanand public school

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