Satinder Pal Singh Mullay
Operations Manager @Agilent Technologies
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WORK HISTORY
Operations Manager @Agilent Technologies
Implemented quality control measures, ensuring high operational output standards. Led cross-functional teams across technical and non-technical domains to align with business objectives.• Assessed, implemented, and oversaw ERP systems and workow automation tools, reducing manual eort. • Evaluated and improved workows, enhancing productivity and cost-eectiveness.• Developed and enforced SOPs aligned with compliance requirements and business goals. • Achieved nancial targets and delivered strategic planning for departmental growth.• Monitored KPIs, setting benchmarks to drive team and individual performance improvements. • • • • Collaborated with developers to resolve issues and enhance system functionalities.
EDUCATION
Punjab Technical University
MCA, Computers Applications
Guru Nanak Dev University
Bachelor’s in Information Technology (BIT), Computers
ABOUT SATINDER PAL SINGH MULLAY
Dynamic Operations Manager with over 19 years of experience in technical and client-facing roles,specializing in process optimization, quality assurance, stakeholder management, and team leadership. Proven expertise in driving operational eciency, enhancing client satisfaction, and delivering actionable insights through advanced data analytics. Recipient of multiple awards, including \"Manager of the Year 2020\" and \"Unit Award 2023.\" Skilled in leveraging technologies like Power Apps, SQL, and workow automation tools to streamline operations.
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