Satinder Singh M.
Vice President - Quality Excellence | EXL: Analytics, AI & Digital Solutions
- Role
- Vice President - Quality Excellence at EXL
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Satinder Singh M.
Business Excellence Master Black Belt with 22+ years of experience working with Operations, Business Intelligence, Quality function (Quality assurance & Process Excellence) and Robotics & Smart automation; Currently working as Transformation Head for Global People OperationsDemonstrated Advanced Lean and Six Sigma competency to lead strategic cost reduction, revenue generation and other process improvement initiatives for various business units (Product line). Have passed on benefits worth Multi Miliion USD till date via various improvement project.Areas of Expertise:** Lead Transformation & Process Reengineering Initiative by focussing on reducing cost & NVA in the form of efficiency & Productivity and increasing revenue by generating more business options and fixing revenue leakages** Extensive knowledge on implementation of Lean, Six Sigma & Quality assurance tools** Digitization Expert - VBA automation for MS office applications** Robotics process AutomationEducation / Key Certificates:** Business Excellence Master Black Belt** Masters of Computer Application (MCA)** Bachelor of Computer Application (BCA)** Bachelor of Commerce (B. Com)** “O” Level from DOEACC (Department of Electronics)
Experience
Vice President - Quality Excellence
Mar 2025 — Present
Education
DOEACC (Department of Electronics)
'O' Level, Computers
2000
Indira Gandhi National Open University
MCA, Computers
2008
Indira Gandhi National Open University
BCA, Computers
2005
ET & T Computer Education Centre
PDCA, Computers
2000
Guru Nanak Public School
Senior Secondary, Commerce
1997
Crescent Public School
Higher Secondary, English, Mathematics, Hindi, Social Studies, Science
1994 — 1995
Sri Guru Gobind Singh College of Commerce
B.Com, Commerce
1998 — 2001
RABQSA - Registrar Accreditation Board (RAB) by Australia-based Quality Society of Australasia (QSA)
Six Sigma Black Belt, Black Belt
2010 — 2010
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