Sathyaraj S

About Sathyaraj S

I am an experienced VMware Consultant with a strong background in virtualization…

Experience

1. Associate Consultant

   HCLTech

   Feb 2024 — Present · Bengaluru, IN

   Vmware Consultant for multiple environments across managed service and project engagements, ensuring high-quality service deliveryHandle high-priority and escalated customer technical issues with urgency and professionalism, driving timely resolutionAdhere to and actively engage with ITIL-aligned processes to meet defined SLAs, including conducting detailed Root Cause Analysis (RCA) for critical incidentsEscalate issues internally or to vendors as appropriate, ensuring alignment with SLA commitmentsProactively monitor and assess customer environments to detect and address potential issues before they impact servicePerform system management design activities, including software-level reviews for patching, upgrades, and lifecycle planningExecute capacity and performance management tracking, reporting, and optimization activitiesProvide enterprise-level systems management and monitoring expertise, leveraging VMware best practicesServe as a technical design authority for client engagements and new opportunities, delivering robust and scalable solutionsCreate and review customer technical proposals, including High-Level Designs, estimates, and Low-Level Designs that align with customer requirementsDeliver hands-on implementation of VMware Cloud Foundation (VCF), including hardware integration, server provisioning, and deployment using vSphere and associated VMware technologiesUtilize advanced expertise with VMware solutions such as vSphere, SRM, vCloud Director, vRealize Suite, and VCF for deployment and troubleshootingTroubleshoot and resolve live production issues with minimal downtime, ensuring optimal system performanceCreate detailed technical documentation, design decisions, implementation plans, and runbooksDevelop, standardize, and maintain operational policies and procedures in line with industry best practicesIdentify and implement automation opportunities to streamline repetitive tasks, improving operational efficiency and reliability

Education

• University of Madras

  MBA

  2013 — 2015

• New Prince Shri Bhavani Arts And Science College

  Bachelor of Science - BS

  2004 — 2007

Skills

• Vmware
• Dns
• Red Hat Linux
• Storage Area Networks
• Veritas Cluster Server
• Unix
• Rhce
• Storage
• Cluster
• Rhel
• Nas
• Dhcp
• High Availability
• Servers
• Lvm
• Virtualization
• Linux
• Veritas Volume Manager
• Netbackup
• Disaster Recovery
• Vmware Esx