Sathya Thangam
Quality Engineer | Product Operations & Incident Management | Jira | System Monitoring | API & Backend Validation | Operational Reporting
- Role
- Product Operations Analyst at Adlerqa Technologies Pvt Ltd
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Sathya Thangam
I am a Product Operations and Quality Engineering professional with 5+ years of experience supporting the stability and reliability of digital products. My experience includes monitoring system performance, tracking incidents, coordinating issue resolution, and maintaining operational documentation across cross-functional teams.I have worked closely with Product, Engineering, and QA teams to ensure operational transparency and smooth release cycles by tracking bug lifecycles, validating fixes, and maintaining structured documentation.My key strengths include incident management, operational monitoring, backend validation, and maintaining clear documentation that helps teams resolve issues quickly and improve product reliability.Key areas of experience include:• Incident monitoring and issue tracking• Jira-based ticket management and bug lifecycle tracking• Operational documentation in Confluence• API monitoring and backend workflow validation• System stability monitoring and operational reporting• Cross-team coordination during incident resolution and releasesI enjoy working in fast-paced environments where product reliability and operational excellence are critical to business success.
Experience
Product Operations Analyst
Feb 2026 — Present · Tamil Nadu, IN
Supporting product teams by improving processes, tracking performance, and enabling data-driven decisions. Working closely with product, engineering, and QA to ensure smooth releases, resolve issues, and enhance overall product efficiency- Monitor product metrics and generate actionable insights- Coordinate with cross-functional teams for seamless execution- Identify process gaps and drive operational improvements- Support feature launches, testing, and post-release analysis- Maintain documentation and operational workflows
Education
PSGR Krishnammal College for Women
Master's degree
Sengunthar Arts & Science College
Bachelor's degree
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