Sathya Prakash G

About Sathya Prakash G

25 years of Experience in IT Industry in various roles like Infra Service Automation, Solutions Architect, Infrastructure Management, Program Management, Delivery Management and Technical Consultations to meet clients business goals and requirements. Ensure that business requirements are satisfied with appropriate functionality, process and systems that are easy to use, of the highest quality and are implemented on time and within budget. Build the CoE and Practice with raw recruits.Business Verticals:IT Services, Government, BFSI, Manufacturing, Retail, Telecommunications, Energy & Education, Specialties- IT Service Automation- Solution Architecture- Enterprise Directory Services- Enterprise Messaging & Collaboration- Identity & Access Management Services- Unified Communication- Cloud services- Visualization Services- Technology Delivery & General Management- Pre-Sales

Experience

1. Enterprise Architect - Service Automation Practice

   Tech Mahindra

   Aug 2013 — Present · Bangalore, IN

   Responsible for Service Operations Automation Implementation across the Organization for Managed Support Engagements for Infra, Apps and Network operations. Enable and Induce Automation ThinkingDrive the next generation service delivery platform using Artificial Intelligence, IT Service Automation and Cognitive platforms.Lead Architect for Technical Solution Design and Building Service Automation Practice unit.Define Framework for identified IT processes and lead the development through Automation CoE.Actively participate in large deals, strategic proposals, and defense presentations by associating closely with presales consulting teams.Significantly reduce the effort lifecycle on operational engagements and improve the Engineers Productivity.Architect the Development of Automation packages by incubating the best rameworks and practices.Effectively managing multiple customers to ensure timely delivery, within budget and customer

Education

• Acharya Polytechnic

  Diploma, Electronics & Communication Engineering

  1993 — 1996

Skills

• Microsoft Technologies
• IT Infrastructure Implementation & Management
• Program Delivery Management
• Disaster Recovery
• Pre-Sales
• Infrastructure
• Data Center
• People Management
• Management
• Technical Consultation
• Alliances / Consortium
• Negotiation
• Business Process
• Integration
• People Management Skills
• Project Planning & Budgeting
• Remote Infrastructure Project Management
• Project Management
• Networking
• Solution Architecture
• Vendor Management
• IT Service Management
• IT Operations
• Disaster Recovery Planning
• Itil
• Technical Escalation Handling
• Vendor Negotiation
• Pre-Sales Technical Consulting