Sathya Narayanan
Customer Success @ Rocketlane
- Role
- Customer Success at Rocketlane
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sathya Narayanan
As a results-driven Customer Success Leader, I bring extensive experience in the SaaS industry, managing portfolios exceeding $6.5M annually. I excel at cultivating meaningful client relationships, achieving 105% NRR, and driving exceptional customer satisfaction.My expertise lies in aligning cross-functional teams, leveraging IT Service Management (ITSM), and guiding high-performing teams to exceed business objectives. I’m passionate about translating customer insights into actionable strategies that fuel growth, reduce churn, and deliver measurable impact—particularly in fast-paced, dynamic environments.If you\'re seeking a leader who combines strategic thinking with a customer-first mindset, let’s connect.
Experience
Customer Success
May 2025 — Present · Chennai, IN
Education
P.B. College Of Engineering
Bachelor of Engineering - BE, Electrical and Electronics Engineering
2011 — 2015
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