Sathiskumar Selvaraju

About Sathiskumar Selvaraju

Customer Success Manager at Torana, guiding enterprises through zero-disruption transitions from current-gen to next-gen ICEDQ platforms. My foundation comes from years of hands-on experience as a Senior DBA, where I managed server migrations, datacenter moves, and large-scale database upgrades with a focus on performance, security, and business continuity.Today, I apply that same technical depth and problem-solving mindset to migration program management, ensuring clients achieve seamless adoption and immediate business value. With a strong understanding of ICEDQ architecture and workflows, I bridge the gap between clients, product teams, and support to align migration strategies with business goals.I serve as the trusted point of contact throughout the migration lifecycle—anticipating challenges, mitigating risks, and fostering lasting client relationships. Beyond execution, I focus on process improvement and knowledge sharing, empowering both customers and internal teams through training, onboarding, and best practices.Passionate about helping organizations modernize their data quality platforms, I thrive on turning complex transitions into long-term success stories. Looking ahead, I aim to continue driving program leadership, client success, and enterprise transformation initiatives at scale.

Experience

1. Customer Success Manager

   Icedq

   Jun 2025 — Present · Nagpur, IN

   Driving seamless ICEDQ migrations by bridging clients, product teams, and support to ensure smooth adoption of NextGen solutions. Empowering enterprises to transition from Current Gen to Next Gen ICEDQ with zero disruption and maximum business impact.Coordinated end-to-end migration efforts from Current Generation to Next Generation ICEDQ, ensuring platform readiness and zero client disruption.Served as the primary point of contact for all migration-related communications, providing clients with consistent updates and trusted guidance.Tracked migration progress, identified blockers early, and escalated issues promptly to ensure timely resolution and project continuity.Partnered with product, platform, and support teams to align migration strategies with customer requirements and business goals.Facilitated onboarding, training, and knowledge sharing to empower both clients and internal teams in adopting Next Generation ICEDQ.Drove process improvements to streamline migration workflows and enhance collaboration across cross-functional teams.Built and maintained strong client relationships by ensuring smooth communication, effective coordination, and measurable business outcomes.

Education

• Sacred Heart University

  MS, Information Technology

  2011 — 2016

• Bharathidasan University

  BS, Mathematics

  1985 — 1988

Skills

• Sql
• Data Warehousing
• Sql Server Management Studio
• Database Administration
• Ssis
• Data Warehouse Architecture
• Etl
• Performance Tuning
• Stored Procedures
• Informatica
• Ssrs
• Customer Satisfaction
• Oracle
• System Administration
• Vb.net
• Access
• Database Design
• Business Intelligence
• Operating Systems
• T-Sql
• Unix
• Extract, Transform, Load (Etl)
• Software Documentation
• Databases
• Conflict Resolution
• Sql Tuning
• Microsoft Sql Server
• Pl/Sql
• Data Migration
• IT Infrastructure Design
• Disaster Recovery
• Db2