Sathish Krishnan

Experience

1. Senior Consultant

   Capgemini Invent

   Mar 2010 — Present · Mumbai, IN

   Contributes in providing innovative solutions to increase productivity and improve processes / activities of knowledge management function• Ensures continuous improvement of processes / activities within the functional area• Ensure re-use of knowledge that results in - increased sales, better client service, lower-risk solutions, higher quality deliverables, and faster delivery. • Coordinate with the Knowledge Representatives within countries to assist in knowledge submissions across all service offerings• Help increase awareness of KM by creating and maintaining Knowledge Training materials that can be used by consultants within the region• Helping reference submitted deliverables to best-in-class methods• Maintaining engagement credentials / qualifications to assist in the Sales Process• Support sales / delivery knowledge requests from senior management• Communicate industry, technical, and client knowledge on a timely basis to the entire team. • Ensure enhanced visibility of knowledge management and its support functions for an improved customer acceptance, including effective communication to drive knowledge sharing across the community. • Enhance knowledge sharing on the topics of business priority with the latest content of high business value • Identify measure and document knowledge utilization metrics. • Network with Subject Matter Experts and capture our key intellectual property (IP) and domain expertise. • Assume accountability for all the tasks related to the KM mega process. • Ensure to instill a knowledge sharing culture within the team.\"

Education

• Valliammai Polytechnic

  Diplome

  1996 — 1999

Skills

• Moss 2007
• Process Improvement
• Management
• Team Building
• Web Content
• Management Consulting
• Research
• Windows Sharepoint Services
• Document Management
• Business Process Improvement
• Service Management
• Computer Hardware
• Service Desk
• Requirements Analysis
• Consultancy
• Business Transformation
• Customer Service
• Internal Communications
• Coaching
• Customer Relations
• Content Development
• Enterprise Content Management
• Social Networking
• Knowledge Management
• Service Delivery
• Process Engineering
• IT Service Management
• SEO
• Account Management
• Business Analysis
• Change Management
• Pre-Sales
• Analysis
• Search Engine Optimization
• Sharepoint Designer
• Team Management
• Information Management
• Jquery
• Documentation
• Content Management