Sathish K Aws

About Sathish K Aws

A result-oriented leader with over 25 years of experience in managing and ensuringeffective implementation of technology infrastructure in alignment with organization\'slong-term vision, roadmap, strategy and short-term tactical plans. As aService Delivery Squad Leader at IBM/Kyndryl, spearheading large scale projectsthrough effective team building, leadership and mentoring.• Lead the successful implementation of technology infrastructure across diverse industries, with a focus on cloud server support, cloud system administration, and network operations, leveraging over 24 years of experience.• Currently serving as a Service Delivery Squad Leader at IBM/Kyndryl, spearheading large-scale projects through effective team building, leadership, and mentoring.• Adept at resolving issues across high-impact projects, server infrastructures, applications, and IT operations, with a focus on building responsive organizations to enhance customer experience and drive culture change.• Worked in multiple Cloud migration projects and its related POC’s.• Completed the transition of infrastructure team from US, EMEA, Canada.• Lead and mentored the new team across APAC, US (47 FTE) globally.• Managed the planning, design, and implementation of Cloud solutions.• Designed and implemented the Data at Rest and In-flight Encryption solutions.• Developed strategy for cloud/virtualization migration and implementation of best solutions.• Partnered with application managers to develop capacity requirements for new projects as well as utilization thresholds for existing environments.• Conducted the evaluation and implementation of Disaster Recovery Solution with different technologies (storage, platform).• Organized technical departments to focus them on delivery of specific services with defined SLAs and to eliminate redundancies and establish Key Performance• Indicators (KPIs) to track resource utilization.• Developed and implemented reporting procedures for each department highlighting KPIs measuring operational capability, quality, and execution.• Conducted research focused on identifying emerging technology solutions that reduce costs, increase efficiencies, enhance capabilities, reduce risks, and improve security.• Developing Datacentre solutions based in Azure including Data Lake and Analytics platform development.

Experience

1. Service Delivery Squad Leader

   IBM

   Mar 2021 — Present · IN

   Reduced ticket resolution time by 80% withinthe first month as Service Delivery SquadLeader• Expertly dealt with upgradation of OracleSystems from 11G to 12C for RatesApplications Environments• Maintained global environment of servers with 21 petabytes of NetAppStorage Environment spread across 30geographically spread datacentres• Managed servers and provided L4level troubleshooting for clients as AccountArchitect

Education

• University of Madras

  Bachelor's degree, Computer Science

• Annamalai University

  Master of Computer Applications - MCA, Computer Science

  2015 — 2016

• Vca-dcv

  Vca-dcv, Vmware

  2014 — 2014

• MCTS

  MCTS, Microsoft

  2010 — 2010

• MCP

  MCP, Microsoft Certifications

  1995 — 2008

• Microsoft

  Azure Fundamentals Certification - AZ900, Computer Science