Sathish Yerra
Conversational AI & Chatbot Developer | LivePerson | LLM Prompt Engineering | JavaScript | REST APIs | IBM Watson
- Role
- Senior Software Engineer at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sathish Yerra
Conversational AI & Chatbot Developer with 6+ years of experience building enterprise-grade automation solutions. Skilled in designing conversational workflows, developing LLM-driven prompts, and integrating backend systems.At Tech Mahindra, I work extensively on LivePerson Conversation Builder, creating smart conversational flows, writing structured LLM prompts, and connecting bots with backend services using JavaScript, REST APIs, Webhooks, JSON, and automation scripts.Previously at HCL Technologies, I developed bots using IBM Watson Assistant and Lucy Virtual Assistant, focusing on NLP training, intents, dialogs, and backend integrations.Strong in workflow design, problem-solving, and transforming business processes into seamless conversational experiences.
Experience
Senior Software Engineer
Mar 2022 — Present · Hyderabad, IN
Tech Mahindra — Chatbot DeveloperMarch 2022 – PresentResponsibilities:1. Develop end-to-end bot workflows using LivePerson Conversation Builder2. Write structured LLM prompts for reasoning, routing, fallbacks & system instructions3. Use JavaScript as the primary backend technology and Integrate bots with backend systems using REST APIs, Webhooks & JSON4. Use Javascript for scripting and tool automationMigrate legacy CDF flows to modern, LLM-powered architectures5. Build water utility sector use cases: operations and revenue related work flows
Education
Malla Reddy (MR) Deemed to be University
Bachelor of Technology - BTech, Computer Science and Engineering
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