Sathish Venkataraman

About Sathish Venkataraman

Ambitious and results-oriented IT leader with 20+ years of experience modernizing business systems across ITES, Energy, Healthcare, and Retail industries. Recognized for building strategic alliances, managing multi-million-dollar portfolios, and driving technology transformations that deliver measurable business outcomes.I specialize in leading cross-functional programs spanning ERP modernization, digital transformation, and managed services. With a background in finance and AI certification, I bridge the gap between technology and business strategy — helping organizations reduce costs, enhance customer experience, and improve operational resilience.Core strengths:Global Delivery & Program ManagementERP & Cloud Implementations (Oracle, PeopleSoft, Dynamics 365)Account Growth, Governance & Stakeholder ManagementFinancial Planning, ITGC Controls & SOX ComplianceModernization & Digital EnablementPassionate about helping teams deliver value through collaboration, innovation, and measurable impact.

Experience

1. Advanced Program Manager - Digital Technology

   Kroger

   Jul 2020 — Present · Cincinnati, OH, US

   Program managed cross pillar program of Item Attribute expansion to the first of 11 nutritional attributes to improve customer click conversion rate to over 80% on a $150M revenue with process standardization to continue for the additional attributesProgram managed cross pillar program of Sellable Assortment to convert the semantic keys to non-semantic keys to improve customer experience by 27% and decrease abandoned cart by 18% on a $500M revenue opportunityStreamlined governance of a vendor contract of $9M a year by putting a delivery structure in place to prioritize, collaborate and test the product and integrations for seamless workEstablish Ecommerce Assortment Manager tool Archon as the source of truth for assortments leading to improved data accuracy by 92% and decreased manual effort by associates by 45%Modernize Microsoft Dynamics 365 from on-prem version to cloud version for removing tech debt and improving ability to utilize cloud based taxation servicesModernize Identity and Access Management from on-prem to Azure cloud to increase customer satisfaction and reduce pilferage by 22%. Partnered with the customer contact center leadership and support analysts to handle queries from the changes to improve NPS and reduce customer resolution time Avatax implementation for cloud solutioningSterling Order Management upgrade including infrastructure re-design for high availability

Education

• Institute of Chartered Accountants of India

  A C A, Accountancy

• University of Madras

  Bachelor of Science - BS, Mathematics

Skills

• Business Analysis
• Global Delivery
• Strategy
• Consulting
• Process Consulting
• Crystal Reports
• Financial Accounting
• Resource Management
• Functional Management
• Program Management
• Pre-Sales
• IT Strategy
• Software Project Management
• Peoplesoft
• Software Development Life Cycle (Sdlc)
• Business Process Re-Engineering
• Production Support
• Peopletools
• Erp
• User Acceptance Testing
• Enterprise Resource Planning (Erp)
• Vendor Management
• Oracle Applications
• Oracle
• Requirements Analysis
• Sdlc
• Solution Architecture