Sathish Reddy
Salesforce| Sales Cloud| Service cloud| Digital Engagement| Chat bots | Salesforce Admin | Developer | Einstein Conversation Insights AI | DevOps Lead
- Role
- Application Engineer Salesforce at Uber
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sathish Reddy
10 years of experience in Salesforce Developer and Salesforce Administrator, Expertise in implementation of chatbots, WhatsApp/SMS comms in Service Cloud, Copado DEVOPS Lead, Git and GitHub Actions. GDPR and CCPA compliance.
Experience
Application Engineer Salesforce
Jun 2021 — Present · Hyderabad, IN
Lead the Customer Engagement project at Uber, focusing on chatbot development and process migration. • Enhanced customer interaction by implementing messaging communications via WhatsApp and SMS. • Lead and implemented Copado DevOps process for efficient project deployment, ensuring seamless execution.• Developed Conversational Insights for Sales Reps Training, significantly improving customer outreach effectiveness.
Education
Jawaharlal Nehru Technological University Anantapur (JNTUA)
Master of Computer Applications - MCA
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