Sathish Kumar Sivasubramani
Director – Program & Project Management | Driving AI/ML-led CCaaS Transformation | Release Mgmt, Leadership, Consulting | AWS Cloud Architect® | Agile-DevOps, SRE, genAI, AgenticAI | 20+ yrs in CX, Telecom & PublicSector
- Role
- Sr Engineering Project Manager at Successkpi
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sathish Kumar Sivasubramani
With over a decade of professional experience, I specialize in leading strategic programs that leverage Generative AI to transform Contact Center as a Service (CCaaS) solutions. At SuccessKPI, I direct cross-functional teams in AI, Cloud, and Delivery to design and implement scalable, intelligent customer engagement platforms, combining agile leadership with an emphasis on measurable business outcomes. My expertise includes project delivery, generative AI, cloud transformation, and conversational AI. I focus on fostering collaboration and driving innovation through responsible AI adoption. My work is guided by a commitment to delivering impactful solutions that enhance customer experiences and enable organizations to achieve operational excellence.
Experience
Sr Engineering Project Manager
Jan 2022 — Present · Hyderabad, IN
Education
Dr MGR Educational and Research Institute
B.E, Bachelor of Engineering - Mechanical
University of Madras
MBA, Master of Business Administration, Information Technology and Systems
University of Madras
Master of Business Administration, Information Technology
University of Madras
Bachelor of Engineering, Mechanical Engineering
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