Sathish Kumar
Customer Support Specialist | iPaas |E-commerce| Fintech| Problem Solver | Enhancing Customer Experiences | Helping Businesses Build Stronger Client Relationships I Communication Expert | Customer Satisfaction Advocate
- Role
- Senior Operations Specialist at Checkmate
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Sathish Kumar
I\'m an enthusiastic customer service associate with 6+ years of experience. My job…
Experience
Senior Operations Specialist
Nov 2023 — Present · US
Provided comprehensive customer support, assisting clients with POS integration, onboarding, account setup, and product demonstrations.Managed day-to-day queries related to order integrations, test orders, technical errors, and server issues, ensuring swift resolution by liaising with relevant service providers. Oversaw account management tasks, including menu updates, user access control, and post-go-live support to ensure seamless operations and customer satisfaction.
Education
Alagappa University
Bachelor's degree, Computer Science
2019 — 2022
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