Satheesh Ok
Technical Program Manager |Solution Architect | Pre-Sales & Customer Success | AI-Enabled Automation & Digital Transformation - Manged service onboarding | ServiceNow
- Role
- Technical Program Manager Solution Architect at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Satheesh Ok
Delivery & Transformation Leader with 20+ years driving ITSM, digital transformation, and AI-enabled enterprise automation. Extensive experience leading large-scale implementations, presales solutioning, and ITSM transformation programs across Fortune 500 clients. Trusted advisor to C-level executives, delivering customer success, business value, and strategic outcomes from discovery and presales to seamless delivery. Expert in solution architecture, cloud-based ITSM, AI-driven workflows, cross-functional leadership, and managing multi-million-dollar programs with strong governance, stakeholder engagement, and operational excellence.
Experience
Technical Program Manager Solution Architect
Nov 2025 — Present · Coimbatore, IN
Education
Government Victoria College, Palakkad
Bachelor of Science (BSc), Physics
1995 — 1998
Bharathidasan University
Master of Computer Applications (MCA), Computer Science
2001 — 2004
Skills
- IT Service Management
- Service Now
- Microsoft Sql Server
- Service Delivery
- Business Analysis
- Agile Methodologies
- Software Project Management
- Itil
- Oracle
- Requirements Analysis
- Pl/Sql
- Project Management
- Sdlc
- Solution Architecture
- Vendor Management
- Pre-Sales
- Infrastructure
- Test Management
- Quality Center
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