Sath Ganesh
Service Delivery Manager @bp
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WORK HISTORY
Service Delivery Manager @bp
Activity management responsibilities to 10 managed service resources. • Provide direction and support to the technical Lead Engineers on each trade floor to ensure effective delegation and prioritization of day to day work for End User Service Engineers (EUSE). • Deputise for the site Service Delivery Manager (SDM) as required. • Maintain effective working relationships with other support teams and service providers. • Manage end user escalations and incidents…
ABOUT SATH GANESH
An experienced IT professional, educated to BSc (Hons) level and certified in ITIL and…
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