Saswati Soumya
Customer Success Manager @Appknox
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WORK HISTORY
Customer Success Manager @Appknox
Bengaluru, IN
EDUCATION
Kalinga Institute of Industrial Technology, Bhubaneswar
Bachelor of Technology - BTech, Electronics and telecommunication
KIIT School of Management (KSOM), Bhubaneswar
M.B.A, Marketing and finance
ABOUT SASWATI SOUMYA
Hi there! I\'m a Customer Success enthusiast with 8+ years of experience helping clients get the most out of the products and services they invest in. I’ve worked across onboarding, implementation, revenue expansion, escalation handling, retentions, adoption, account management, and everything in between.I’m all about building strong relationships, solving problems before they become issues, and making sure customers feel supported in every step of the way. Whether it’s running training sessions, leading business reviews, or spotting growth opportunities, I focus on delivering real value and keeping things simple.
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