Saswat Kumar Patro

About Saswat Kumar Patro

Hello,I am having 11+ years of experience in software industry and my current designation is ‘Senior Tech Lead’. My area of expertise are in Perl Scripting, Shell scripting and MySql. I also have hands on experience in AI & ML, LangChain, Newrelic, TeamCity, Jenkins, Splunk, ALM and postman tool. In my current project my responsibilities include various application management,project automation works and application integration. I am leading a dev team and also scrum master for the team. I have good communication, analytic and problem-solving skills and always a team player. Software Skills• Programming Skills: Perl, Shell scripting, Python• Database: MySQL, Oracle• AI & ML, LangChain• OS: LINUX• Version Control Tool : SVN, Git• Agile tool : Jira, Rally• Testing tool : ALM, Postman• Automation tool : Jenkins, Teamcity• Observability Tools : Newrelic, Nimsoft, NRI, IBM Tivoli(Netcool), Geneos, Open telemetry• Certifications : Newrelic, Splunk, Fundamentals of Al & ML, GCP (Digital Cloud Leader)

Experience

1. Technical Manager

   HCLTech

   Feb 2026 — Present

   Technical Manager with 11+ years of experience delivering mission-critical solutions within thebanking and financial services domain. Specialized in backend automation, system integrations, andobservability platforms, with deep expertise in Perl, Shell scripting, DevOps, and enterprisemonitoring ecosystems. A hands-on leader in implementing AI-driven operational solutions,including LLM, RAG, and GenAI-based engineering support systems using Llama, LangChain andmodern AI frameworks. Proven track record in mentoring Agile Scrum teams, driving sprint planning,and ensuring platform stability and engineering excellence. Seeking to lead intelligent, high-reliability engineering platforms where AI, automation, and strategic leadership drive measurablebusiness impact at scale.• Name of Organization- HCL Tech• Client – Deutsche Bank• Total Work Experience-3 years 5 months• Role – Senior Tech Lead• Process – Application management and Project Automation• Duration- 23••••22 to present• Roles & Responsibilities:• Building an LLMdriven codefix assistant that analyzes logs and defects to recommendlikely fixes, helping engineers resolve issues faster and with fewer escalations.• Leading multiagent / RAG implementations integrated with existing ITSM, monitoring,and CI/CD tooling to safely introduce AI into production workflows.• Leading an Agile Scrum team, driving sprint planning and execution while reporting onsprint readiness, stability, velocity, success rate, root cause analysis, and remediationactions to senior management.• Integrating different services and tools like Netcool, Newrelic and ServiceNowIntegration & MS Teams integration with Geneos.• Managing servers and maintaining their health through Nimsoft and NRI.• Writing perl modules, scripts, unit tests to automate various alerts and reports as perclient requirement.• Writing shell scripts to manage and alert on different jobs, services and programmesrunning on various servers.

Education

• Biju Patnaik University of Technology, Odisha

  Bachelor of Technology - BTech, Engineering

  2010 — 2014

Skills

• Microsoft Office
• C++
• Javascript
• Mysql
• C
• Oracle Database
• Perl
• Microsoft Word
• Java
• Html
• Data Analysis
• Sql
• Linux
• Email Management
• Digital Marketing
• Email Marketing
• Pl/Sql
• Lead Generation