Saskia Esche
Product Communications Specialist @SailPoint
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WORK HISTORY
Product Communications Specialist @SailPoint
Chicago, IL, US
Develop and manage communications strategies to keep the field (Customer Success, Support, Professional Services) and our customers informed about updates throughout the product lifecycle.Facilitate and champion the use of communication tools such as Slack, SailPoint Compass Customer Community, Developer Community, or sometimes meetings/webinars. Track and analyze communication effectiveness for continuous improvement, as well as conduct surveys, gather feedback, and build dashboards to gauge understanding and address any communication gaps for our internal stakeholders and customers. Build and maintain strong cross-functional relationships to ensure teams are equipped and proactively address any communication issues or concerns that arise.
EDUCATION
University of Illinois Urbana-Champaign
Bachelor of Arts & Sciences
ABOUT SASKIA ESCHE
I am continuously looking for ways to expand my skills and add value through everything I…
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