Sasi Sundaram

About Sasi Sundaram

My Dedication is to help small to medium sized businesses make a smart move to offshore outsourcing through meaningful cost reductions, uncompromising quality and ultimately pave way to strategically grow their organization. My Work Experience Predominantly involves around the BPO industry. I have gained in-depth knowledge in the BPO Segment specifically in Website Design, Customer Service, Virtual Assistance, Data Entry, and other Voice based services. I have a Dedicated Team for the above mentioned services 24/7 in assisting clients. We Provide Call Answering Services which will help you to concentrate on your core activity and also help you in cost savings by outsourcing. My passion is understanding the needs of organization, present a road map of outsourcing solutions and set in a sustainable operation through effective team work. I have handled 100 FTE \'s and have delivered prompt deliverables at the crucial point. With State of Art Infrastructure and trained resources, we maintain standards and ensure quality output.

Experience

1. Founder & CEO

   Calibre Communication & Solution

   Jul 2012 — Present · Salem, IN

   Telecom Sales, Brand Marketing, Training design, Training Facilitation, Team building, Team Management, Problem solving, Client Care With Ample years of Rich Experience in Telecom Sector; skillful at Customer Service Operations, Call Centre Operations,Retail Operation -Training & Development Team Management.Handled a team of 50 people in Data Entry Sectors, Fulfilling TAT, Understanding Clients Demand, Strategy Planning, Process Execution, Assuring Quality Deliverables to end client Managing operational cost, budget management and control to guarantee profitability and good financials to the management Strategic Consulting, including business plan & sales strategy development, Versatile Experience in Sales, Telemarketing, Up Selling Manpower management/ Process adherence: Monitoring performance for ensuring process adherence and achievement of desired business goals.

Education

• Karunya University

  Bachelor's Degree

Skills

• Account Management
• Strategic Planning
• Data Analysis
• Project Management
• Team Leadership
• Web Development
• Web Design
• Management
• Marketing Strategy
• Product Management
• New Business Development
• Sales Management
• Management Consulting
• Strategy
• Negotiation
• Program Management
• Start-Ups
• Business Planning
• Business Strategy
• Entrepreneurship
• SEO
• Business Analysis
• Business Development
• Team Management