Sasikumar Kannan

About Sasikumar Kannan

Regarded as Strategic Level Professional, I present myself as a seasoned professional…

Experience

1. National Manager

   Medall

   May 2020 — Present · Chennai, IN

   As per my previous role, took responsibility for establishing the cold chain infrastructure and implementing technological solutions to facilitate the transportation of blood samples to their respective reference laboratories. Developed and implemented a Hub and Spokes model, including creating beat plans for the spokes, defining policies, and establishing Standard Operating Procedures (SOPs) for all logistics operations. Conducted analysis of internal operations to identify areas for process improvement and digitalization, implementing strategies to enhance efficiency and effectiveness. Oversaw company operations and monitored employee productivity, fostering a highly inclusive culture that nurtured the growth and well-being of team members while ensuring organizational goals were achieved.Ensured the effectiveness of recruiting, onboarding, professional development, performance management, and retention processes to attract and retain top talent within the organization.Took responsibility for cost optimization and enhancing supply chain efficiency, implementing strategies to reduce expenses and improve the overall effectiveness of the supply chain. Managed the call center operations, ensuring the delivery of exceptional customer experiences through efficient and effective communication and problem-solving. Analyzed customer journey and sample journey data to ensure agreed-upon Turnaround Time (TAT) at all levels, implemented Corrective and Preventive Actions (CAPA) to enhance Net Promoter Score (NPS), and oversaw the control tower operations to achieve the aforementioned objectives.

Education

• Madurai Kamaraj University

  Bachelor of Engineering

  1992 — 1996

• MS University

  Master of Business Administration (MBA)

  2010 — 2011

Skills

• Contract Negotiation
• Logistics Management
• Customer Retention
• Customer Service
• Logistics
• Training
• New Business Development
• Purchasing
• Last Mile Delivery Network
• Business Planning
• Operations Management
• Supply Chain Management
• Business Development
• Team Management
• Inventory Management
• Vendor Management
• Master Franchising
• Leadership
• Experienced Business Analyst
• Negotiation
• Sales
• Strategic Planning
• E-Commerce Delivery Network Creation
• Warehousing
• Performance Management
• Employee Training
• Team Building
• Management