Sasidhar V
Logistics & Cargo Operations Specialist | 3+ Yrs in International Air & Ocean Freight Forwarding | Shipment Coordination, Import & Export Documentation | Adv Excel | Customer Care | Aspiring to Grow with Global Leaders.
- Role
- Senior Officer at CMA CGM
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
Experience
Senior Officer
Jan 2026 — Present · Chennai, IN
Senior Officer – Freight Auditing & Detention/Demurrage Storage Management (DDSM)CMA CGM Global Business Services (India) Pvt. Ltd, ChennaiGrade 2A | Shipping & Logistics OperationsExperienced logistics professional specializing in freight auditing, contractual compliance, and detention & demurrage (D&D) management within global ocean shipping operations. Currently responsible for ensuring accurate, compliant, and transparent billing aligned with approved tariffs, rate agreements, and service contracts.Key responsibilities include:• Conducting comprehensive freight invoice audits, validating ocean freight, surcharges, and origin/destination charges against contractual and tariff approvals.• Managing and reviewing Detention & Demurrage (D&D/DDS) charges, including free time entitlement, container movement timelines, port regulations, and operational exceptions.• Identifying and preventing billing discrepancies, incorrect rate application, and revenue leakage prior to invoice release.• Handling freight and D&D disputes through root-cause analysis and data-driven resolution, in coordination with regional and internal stakeholders.• Collaborating closely with Customer Service, Documentation, Commercial, and Finance teams to ensure alignment between operational execution and financial billing.• Validating shipment and container lifecycle data (gate-in/gate-out, empty returns, system accuracy) to support compliant and accurate invoicing.• Ensuring strict adherence to internal SOPs, audit standards, and global compliance frameworks.• Contributing to process improvement initiatives focused on reducing dispute volumes, improving first-time-right invoicing, and enhancing overall customer satisfaction.This role directly supports CMA CGM’s objectives of operational excellence, strong financial governance, and transparent customer billing across international logistics operations.
Education
University College of Engineering Villupuram
B.E, Mechanical Engineering
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