Sasi Kiran Korrapati
Strategic Program & Portfolio Governance | Pharma & Life Sciences | PMO Leadership | Forecasting, Workforce Planning & Financial Dashboards | Operational Excellence |
- Role
- Associate Director at ClinChoice
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sasi Kiran Korrapati
Driving Enterprise Service Delivery, Operational Excellence & Customer Success across Global Pharma & Life SciencesI lead end-to-end service delivery operations for large, multi-site teams, ensuring SLA adherence, delivery quality, customer satisfaction, and financial performance for global pharmaceutical organizations. Over 18+ years, i have project-managed multi-million-dollar delivery portfolios while enabling SLA compliance, service stability, and customer satisfaction across global pharmaceutical operations.I specialize in stabilizing complex delivery environments, resolving escalations, optimizing service health, and building predictable delivery rhythms that enhance client confidence. My approach combines operational rigor with empathetic leadership, creating high-performing teams that consistently deliver on commitments.I partner closely with clients and senior leadership through structured governance reviews, actionable performance insights, and continuous improvement initiatives. I also support Sales/BD in renewals, expansions, and solution design by ensuring delivery excellence and operational transparency.Core Delivery Leadership Strengths:• End-to-End Service Delivery Ownership (SLA, Quality, CSAT)• Global Delivery Leadership (500+ resources)• Client Relationship & Escalation Management• Workforce & Capacity Planning• Financial Governance (P&L, margins, forecasting)• Delivery Governance, Compliance & Risk Management• Operational Excellence (Lean, RCA, Automation)• Governance Reviews, Reporting & Executive Communication• Account Growth Enablement with Sales/BDI’m exploring leadership roles where I can drive service delivery excellence, strengthen customer partnerships, and lead large global teams to achieve operational and financial outcomes at scale. Let\'s connect: k••••••••@gmail.com
Experience
Associate Director
Jun 2014 — Present
Education
University College, Thiruvananthapuram
Bachelor of Science (BSc), Botany/Plant Biology
1990 — 1993
University of Kerala
Doctor of Philosophy (PhD), Biochemistry
1996 — 2000
Mahatma Gandhi University
Master of Science (MSc), Biophysics
1993 — 1995
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