Sasha O.
Associate Capability Analyst @UnitedHealth Group
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WORK HISTORY
Associate Capability Analyst @UnitedHealth Group
EDUCATION
Michigan State University
Bachelor of Applied Science - BASc, Animal Sciences with a Minor in Agribusiness
ABOUT SASHA O.
Healthcare project manager with 4+ years of experience in project management overseeing and managing multiyear initiatives. Supporting corporate initiatives at F500 healthcare company. Leading site operations, processes implementation, and coordinating with stakeholders on project management to define & execute project plans. Project Management & Clinical OperationsManage project implementation and execution for front office operations. Directing medical teams to action tracked preventative procedures, ensuring timely task scheduling, completion, and documentation. Team Management & Continuous ImprovementUse kick-off meetings and daily huddles to drive project management initiatives. Exceeded clinic medicare metrics, by utilizing quality controls for data capture. Data Analysis & Customer SuccessImproved Net Promoter Score (NPS) by analyzing customer feedback and implementing targeted communication training to better manage client communication. Expertise: Healthcare Operations | Clinical Operations Management | Project Management | Team Leadership | Process Implementation | Agile Methodologies | Process Improvement | HEDIS / CMS STAR | Cross-Functional Collaboration | Vendor Management | Continuous Improvement | Risk Management
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