Sasha A.
Guest Relations Specialist @ Houston Methodist | MBA/MHA Candidate
- Role
- Guest Relations Specialist at Houston Methodist
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Sasha A.
A current MBA/MHA candidate at the University of Houston-Clear Lake with a Bachelor\'s degree in Psychology from the University of Pittsburgh. As a Guest Relations Specialist at Houston Methodist, supports patient care by enhancing communication between patients, families, and healthcare teams while contributing to administrative processes like data collection and compliance reporting. Skilled in customer liaison and adept in fostering positive patient experiences through clear communication and efficient service delivery. At Houston Methodist, contributes to high patient satisfaction by coordinating care and resolving concerns collaboratively with healthcare teams. Previous roles as a Healthcare Information Specialist and Research Assistant at UPMC have developed expertise in compliance, data management, and employee training. Passionate about creating a compassionate healthcare environment, bringing a blend of academic knowledge and professional experience to empower teams and improve organizational outcomes.
Experience
Guest Relations Specialist
Apr 2024 — Present · Houston, TX, US
Streamlined communication between patients, families, and healthcare teams, leading to a 10% increase in patient satisfaction scores.Supported administrative processes including data collection and compliance reporting Coordinated care and resolved patient concerns, ensuring a high standard of service.
Education
University of Pittsburgh
Bachelor's degree, Psychology
University of Houston-Clear Lake
Master of Business Administration - MBA/MHA
Cinco Ranch High School
High School Diploma
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